Privacy Policy
Last updated: [July 08, 2025]
Welcome to Vessa Catering. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit our website https://www.vessacatering.co.id, contact us, or use our services.
By accessing or using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of personal data:
Contact Information: Name, email address, phone number, WhatsApp number.
Event Details: Event date, venue, estimated guest count, budget.
Technical Information: IP address, browser type, device information, cookies.
Interaction Data: Messages, inquiries, bookings, and feedback submitted via forms, WhatsApp, or email.
2. How We Use Your Data
We use your information to:
Respond to inquiries and provide catering consultations
Process bookings and manage customer relationships
Personalize our services and menu recommendations
Send updates, promotional offers, or newsletters (only with your consent)
Improve our website functionality and user experience
Comply with legal and regulatory requirements
3. Data Storage & Protection
Customer data is securely stored in encrypted databases hosted on reputable and secure platforms.
Access to customer information is strictly limited to authorized Vessa Catering team members.
We implement appropriate technical and organizational security measures to prevent unauthorized access, data breaches, or misuse.
4. Sharing of Data
We do not sell, rent, or trade your personal data to any third party.
We may share your data only with:
Trusted vendors/partners involved in fulfilling your order (e.g., delivery, venue coordination)
Authorities or regulators, if legally required
5. Your Data Rights
As a user, you have the right to:
Access, update, or delete your personal information
Withdraw your consent to marketing communications at any time
Request information about how your data is being processed
Request complete deletion of your data from our systems (unless we are legally obligated to retain it)
To exercise your rights, please contact us at admin@vessacatering.co.id.
6. Cookies Policy
Our website uses cookies to improve user experience and analyze traffic.
By using our site, you consent to our use of cookies as described in our Cookies Policy.
You may choose to disable cookies through your browser settings at any time.
7. Third-Party Links
Our site may contain links to third-party websites (e.g., Instagram, Google Maps). We are not responsible for the privacy practices or content of those external sites.
8. Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
We encourage you to review this policy periodically.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy or your data, you may contact us at:
📧 Email: admin@vessacatering.co.id
📍 Address: Jl.Bintaro Permai Raya No.3B, Kel.Bintaro, Kec.Pesanggrahan, Jakarta Selatan, 12330
📞 Phone: (021) 7371139